This Privacy Policy describes how The Counselor Projects and Real Estate Adviser S.R.L. (“The Counselor“, “we“, or “our“) collects, uses, and protects personal data provided by users of the website www.thecounselor.ro.
The Counselor is a real estate company headquartered in Bd. Ferdinand I, nr. 83, ap. 1, Sector 2, Bucharest, Romania, registered with the Trade Register under no. J40/12326/2014, VAT no. RO33727871.
We are committed to protecting your privacy and processing your personal data in a transparent and secure manner, in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
1. What personal data we collect
We may collect and process the following categories of personal data:
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Name and surname
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Email address
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Phone number
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Billing or contract details
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Property preferences (for buyers, sellers, tenants, or landlords)
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Any other information you voluntarily provide through forms, emails, or phone contact
2. How we collect data
We collect personal data when:
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You fill in a contact or inquiry form on the website
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You send us emails or messages on WhatsApp or social media
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You call us or communicate directly
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You sign a rental, sale, or service agreement with us
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You visit our website (see also “Cookies”)
3. Why we collect your data
We collect and use your data for the following purposes:
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To respond to inquiries and provide requested services
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To facilitate property transactions (rental, sale, property management)
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To draft and manage contracts
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To send invoices or payment requests
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To send updates, notifications, or customer support
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To comply with legal and tax obligations
4. Legal basis for processing
We process your data based on:
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Your consent (when filling out contact forms or subscribing to updates)
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The need to perform a contract to which you are a party
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Legal obligations related to financial or administrative reporting
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Our legitimate interest in managing our business activities and client relationships
5. How we store and protect your data
We store your personal data securely, using appropriate technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction.
Data is stored only for as long as necessary for the purposes mentioned above or as required by law.
6. Sharing your data
We do not sell or rent your data to third parties.
Your data may be shared with:
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Internal team members involved in the service delivery
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Legal or financial advisors (e.g. for contract registration or billing)
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State authorities, if required by law
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IT service providers, strictly for the operation and security of the website
7. Your rights
Under GDPR, you have the following rights regarding your personal data:
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The right to access your data
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The right to rectify inaccurate or incomplete data
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The right to request erasure (in certain cases)
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The right to restrict processing
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The right to object to processing
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The right to data portability
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The right to withdraw your consent at any time
To exercise these rights, please contact us at administrare@thecounselor.ro.
8. Cookies
Our website may use cookies to improve user experience and analyze traffic. By using the site, you consent to the use of cookies as outlined in our [Cookies Policy].
9. Contact
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:
The Counselor Projects and Real Estate Adviser S.R.L.
Bd. Ferdinand I, nr. 83, ap. 1, Sector 2, Bucharest, Romania
Email: administrare@thecounselor.ro
Phone / WhatsApp: +40 720 678 339